Zero-Hours Contract Template — ERA 2025 Guaranteed Hours Provisions
Zero-Hours Contract Template — ERA 2025 Guaranteed Hours Provisions
Zero-hours contracts just got more complicated. The ERA 2025 changed the rules.
Workers can now request guaranteed hours. You must give reasonable notice of shifts. Cancelled shifts mean compensation. Exclusivity clauses are void.
WHAT YOU GET (15 pages):
✓ Zero-hours contract (18 clauses, ERA 2025 compliant)
✓ Right to guaranteed hours provisions
✓ Shift notification and cancellation rules with compensation clause
✓ No exclusivity clause (legally required)
✓ No detriment for declining work
✓ Guaranteed Hours Request Form (for worker to submit)
✓ Employer response templates: approve, modified offer, refuse (3 full letters)
✓ Guidance on when zero-hours is appropriate vs part-time
England only. Editable Word (.docx). Instant download.
Important information
Our documents are templates and general guidance, not legal advice. CompliancePackUK is not a law firm. Every document needs to be checked and adapted to your own circumstances before you use it, and you should take professional advice where the stakes are high or you are unsure.
They are written for England and reflect the law as at October 2026. Legislation changes, so check that the document is still current before you rely on it. Our Annual Update subscription is one way to keep documents up to date.
These documents were created with the help of AI tools and then edited and directed by the seller.
Nothing on this page limits your statutory rights as a consumer.