Guest Welcome Pack Template UK | Holiday Let Airbnb Host | 2026
First impressions decide your reviews. This Guest Welcome Pack gives your guests everything they need from the moment they walk through the door — and it’s the difference between a 4-star and a 5-star review. What’s inside: ✓ Professional guest welcome letter template (editable with your property details) ✓ Property information guide (WiFi, heating, appliances, parking, bins, local emergency numbers) ✓ House rules document (clear, friendly, covers noise, smoking, pets, parties, max occupancy) ✓ Local area guide template (restaurants, pubs, walks, attractions, beaches, supermarkets) ✓ Emergency procedures (fire, gas, water leak, power cut, medical emergency) ✓ Check-out instructions (what guests need to do before they leave) ✓ Guest feedback form Why this pack? Holiday let management companies charge 15–25% of your revenue — every booking, every year. This pack costs £49 once. Professional documentation keeps guests informed, reduces questions, prevents damage disputes, and drives 5-star reviews. Editable Word files. Instant download. Customise with your property name, address, photos, and local recommendations. Works for Airbnb, Booking.com, Vrbo, Cottages.com, Sykes, or direct bookings. Updated 2026. Written for England and Wales holiday let owners.
Important information
Our documents are templates and general guidance, not legal advice. CompliancePackUK is not a law firm. Every document needs to be checked and adapted to your own circumstances before you use it, and you should take professional advice where the stakes are high or you are unsure.
They are written for England and reflect the law as at October 2026. Legislation changes, so check that the document is still current before you rely on it. Our Annual Update subscription is one way to keep documents up to date.
These documents were created with the help of AI tools and then edited and directed by the seller.
Nothing on this page limits your statutory rights as a consumer.